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Hi community,

I have two numbers on my contract under my name, one of which is used by my friend. Now I want to order a phone for my friend from My O2 without a tariff. 

When I go to place the order, I can't change the name because it's already filled in with my name. 

I have to enter my friend's name and delivery address.

I would like your help/advice on this.
Thanks

Edit o2_Kathi 30.08.24 Moved from the section o2 my Handy > English o2 Community

That is not possible. The credit agreement is in your name so the phone can only be sent to you.


Hello @Esakki,
welcome back to our community, after 2 years 💙
If you want to order the o2 my Handy contract in your friend's name and he is not yet a customer with us, please log out first. He can then place an order with his details. You cannot use your customer account to place an order with another contract holder.
Do you need further assistance?
Kind regards

Kathi 🌞


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