hello
i had bought a o2 my internet to go contract and it worked just fine for a month but yesterday night at 11;59 my contract of one month flat expired and now i am not able to extend my contract because on o2 app it says “ due to technical reasons you data cannot be loaded” er.(502). and on the o2 website too i cant extend or book the next months pack it shows the same error there too. what might be the problem?
Edit by o2_Juliane: Moved from o2 News to English Mobile.
Lösung von o2_Andrea
Dear
welcome to our community. 
We had a little downtime at the weekend, so on Sunday My o2 may not have been working properly. Is it working again in the meantime and were you able to rebook?
Kind regards,
Andrea
Dear
welcome to our community.
We had a little downtime at the weekend, so on Sunday My o2 may not have been working properly. Is it working again in the meantime and were you able to rebook?
Kind regards,
Andrea
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