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O2 iPhone 12 pro max contract going to finish


Hey my iPhone 12 pro max without sim card is about to end in the month of December, as I have lost all the contract details I am not sure what will the process and also I have changed to a new address from the initial place where I bought the phone, but I found my Kd-nr and Rg-Nr from my bank account using sepa mandate details. Kiindly help me how to change the address and to receive the final documents at the end of my contract period. 

 

Thanks

Shankar 

Lösung von schluej

In December you pay the last installment. That’s all.

If you don’t change your bank account, there is nothing to do.

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6 Antworten

schluej
Superstar
  • 15615 Antworten
  • Lösung
  • 4. Oktober 2022

In December you pay the last installment. That’s all.

If you don’t change your bank account, there is nothing to do.


  • Autor
  • Neuling
  • 2 Antworten
  • 4. Oktober 2022

Will I receive any post regarding the all installments has been payed, I mean a contract cancellation form something like that?

 

Thanks

Shankar 


schluej
Superstar
  • 15615 Antworten
  • 4. Oktober 2022

Moin,

no. You get every thing you need at the start.


o2_Andrea
  • Team
  • 26467 Antworten
  • 9. Oktober 2022

Dear @C_T_Shankar ,

welcome to our community. 💨

I see @schluej has already given you the right answers. Thank you for this. Are your questions answered with that?

Kind regards,

Andrea


  • Autor
  • Neuling
  • 2 Antworten
  • 9. Oktober 2022

Dear @schluej @o2_Andrea 

 

Yes my questions are cleared, thanks for the help..

Thanks

Shankar


o2_Giulia
  • Moderatorin
  • 20270 Antworten
  • 13. Oktober 2022

Hello @C_T_Shankar,

It's great that your questions have already been answered. If something is still unclear, you will certainly find the answer here:

https://hilfe.o2online.de/english-o2-community-broadband-landline-70/faq-section-and-overview-of-our-services-79700

Best regards

Giulia


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