Hey @chard ,
we are happy to help :-)
Would you mind sending me a private message via @o2_Support 
with your PKK (it is the 4-digit number you chose yourself) and your full 
IMEI? I will then be able to check for your sim lock :-)

Kind regards, Matea

Hey @chard ,
thanks for your message.
We are working on your sim-lock and will get back to you as ssoon as possible

Hey @chard ,
thanks for your pm.
Your Sim-Lock request has been sent.
I will get back to you via pm as soon as the SIM-Lock has been identified.
Best, Matea