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Hello! I ordered 5 days ago online an Ipad 11pro.I received one email because I did have to pay 5.99 euro, which I did, and after that nothing happened. I didn't received any other email, I  don't know anything, if there's any problem,or when I  will receive it....nobody is answering to the phone, impossible to contact anyone. So what do I do in this situation? I  wil get the iPad or not? 

 

edit o2_Tobias: moved from iPhone to English Community (mobile)

Hi @Ele2021

thanks for your patience and welcome to our English Community. 

I regret that the delivery of your iPad did not take place until now. 

In order to check the status of the delivery of your iPad, I have just sent a private message to you via @o2_Support. Please reply there to my request. Afterwards, I will look into your data to check that. 

 

Loving greetings,

Tobias


Hi @Ele2021

until now, I did not yet receive a message under @o2_Support

Is everything already clarified for you?

If not, do not hesitate to contact us here in our English Community. 

 

Loving greetings,

Tobias


Hi @Ele2021

until now, I did not receive a response under @o2_Support

Could you already clarify your issue concerning your delivery?

 

Loving greetings,

Tobias


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