Since November 2021, I have utilized O2 Data SIM with a Wi-Fi router at the same address. While encountering occasional internet issues in the past, they typically resolved within 2 to 3 days. However, for the past 20 days, I have been experiencing signal problems persistently. Despite lodging a complaint, the issue remains unresolved. Upon testing the SIM on a mobile phone, the internet remained inactive, indicating the problem may lie with the signal-providing antenna in my area (Cambridger Str. 13349, Berlin, Germany). The signal indicator on the Wi-Fi router flashes red. I kindly request a thorough investigation into the matter and prompt resolution, as this impediment to my internet connectivity hinders my ability to work remotely. Thank you.
EDIT: verschoben von Mobilfunk&Homespot in English:moibile; o2_Maria, 25.03.2024; 09:09 Uhr
