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Hello O2,

I would like to port my 02 number to other provider but they say that the details are not matching. Could you help me?



Best regards,



Victor
Dear @victoregb ,



first of all, welcome to our forum. Nice that you have found the way to us. :-)



In order to help you with your request, I need your mobile phone number and your four-digit personal customer ID. I'll send you a private message from o2_Support.



Do you have any questions about using our community? Then take a look at Neu in der o2 Community? Die wichtigsten Funktionen und Hinweise auf einen Blick. There you will find all the information you need to use!



Kind regards,

Andrea
Hello @victoregb ,



so far, I have not received any feedback from you on my private message, has your concern been resolved?



Kind regards,

Andrea

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