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How I can transfer my old number to the new contract with o2?


Hello! 

I've recently bought the Samsung handy on the Samsung web-site together with o2 contract. 

After a while I received the sim-card which will be activated on 18the of Apr.

I'd like to bring my current number to o2 (switch from my current provider) and I have the 1-month freeze period, of course.

So, what should I do in other to change to o2 with my current number? How the process looks like?

 

Thanks! 

Lösung von Bumer

On April 18th you register the temporary phone number for My o2. In the customer portal you order the porting of your phone number.

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3 Antworten

Bumer
Lehrling
  • 22864 Antworten
  • Lösung
  • 8. April 2024

On April 18th you register the temporary phone number for My o2. In the customer portal you order the porting of your phone number.


  • Autor
  • Neuling
  • 1 Antwort
  • 9. April 2024

Thanks a lot! That makes sense.

Have a great day! 


o2_Sven
  • Moderator
  • 15517 Antworten
  • 9. April 2024

Hello @Jay Branch ,

welcome to the o2 Community 💙.

As Bumer already wrote you can start the porting process from your mein o2 once the contract is activated, if you prefer a more old-fashioned way, there technically is also a form that you can fill out and send in, but I’d generally recommend doing it as described. If you have any other questions, please let us know.

 

Kind regards, Sven


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