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Extention of deadline for debt collection


I have been unable to pay my O2 prepaid card and got a mail that warns me that if I don’t pay until 23/5 legal action will be taken. I need an extension of the deadline until at least the end of the month. How can I achieve that? 

Edit o2_Larissa: moved to English o2 Community: Mobile

1 Antwort

o2_Micha
  • Moderator
  • 9874 Antworten
  • 25. Mai 2022

Hi @asund thank you very much for joining our cummunity. 
Regarding your request i can see, that you already top up your prepaid custover account.
Do you still need any support?

kindly regards 
Michael


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