Hello @Sabawoon 

if the order happened in the last few hours, you can call Bestellhotline, if it’s more you only can wait till the device is back at O2 and you have to order again. 
BW 

Witti 

Hi @Sabawoon ,
I am very happy to welcome you to the community. 
An incorrect delivery address is of course annoying. 
Were you able to change your address via the order hotline? Or place the order again? 
Did everything work out or can we still support you here? 
Witti has already written correctly, if the delivery cannot be made, it is automatically sent back and the order is cancelled. Afterwards, of course, a new attempt can be made. 

BEST REGARDS
Michael

Hello again and thank you for the responses.

No i couldn't change my address and i was told that i cannot change my address after my order is confirmed. I have given the correct street name and building address but the only problem is i forgot to add my house number. So if the person delivering rings the bell then i think we are good otherwise i have to wait until the order is cancelled and order it again. 

@Sabawoon ,

thank you for getting back to me.
Your post sounds plausible and reasonable. 

It is a pity that the order is already so far advanced that the change could not be made.  
But I think it should fit as it is. 

Kind regards 
Michael

Hi @Sabawoon ,

Did you get your package from O2 or DHL? 
 

BW 

Witti