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Hi,

I'm an O2 customer with prepaid tariff and I would like to convert it to the regular one with a new phone. How can I make this conversion, ensuring that my current number will remain the same? 

thanks,

dave 

 

Edit o2_Ines/08.07./14.21/: moved from o2Mobilfunk: Vertrag & Tarife to Englisch Community: Mobile

Hello @dejw, welcome at our community. It´s very nice that you are staying with us and want a permanent contract. 😊

You can easily order the contract and smartphone online. When ordering, you indicate that you want to take your number with you. When all this is done, all you have to do is release your number, which can also be done online.

If you have any questions, we're happy to help.

Kind regards, Ines.


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