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Contract Cancellation

  • May 16, 2025
  • 3 Antworten
  • 34 Aufrufe
J
Besucher:in

I had cancelled my o2 homespot which I had contracted in November 2024, but during that time I didn’t receive either the router neither sim card. so I want to get full refund from Nov 2024 until April 2025.
Edit o2_Bianca 16.05.25 11:47Uhr: Comment moved from the archive post 

to a new post.

    3 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • May 16, 2025

    Then you will need to contact o2 and explain your situation.

    https://www.o2online.de/kontakt/

    What communication did you have with o2 regarding the router and SIM?

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    J
    Besucher:in

    I had contacted o2 they asked me to message here for getting full refund

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • May 16, 2025

    Really? Nobody here can do that. Are you sure they didn't ask you to put your request in writing?

    Use the contact form: https://www.o2online.de/service/kontaktformular/

    Whether a refund is possible will depend on the circumstances.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    teimuris
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