I had cancelled my o2 homespot which I had contracted in November 2024, but during that time I didn’t receive either the router neither sim card. so I want to get full refund from Nov 2024 until April 2025.
Edit o2_Bianca 16.05.25 11:47Uhr: Comment moved from the archive post
to a new post.
+9Then you will need to contact o2 and explain your situation.
https://www.o2online.de/kontakt/
What communication did you have with o2 regarding the router and SIM?
+9Really? Nobody here can do that. Are you sure they didn't ask you to put your request in writing?
Use the contact form: https://www.o2online.de/service/kontaktformular/
Whether a refund is possible will depend on the circumstances.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
