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Today I bought a sim card with 1,25 gb and 300 sms and minutes tarif but I was thinking to get S tarif with 3,5gb and free talk and messages. So, my question is: without changing my number can I change my tarif next month. I don’t have a contract, my card is prepaid card. 
 

edited by Joe Doe: moved from Digitalen Wohnzimmer to English mobile 

@M3l0 yes you can change the Options by yourself without change your mobile number.

  • Online over Mein O2 
  • package manager over short dial  *104#✆

Thank you very much!

Hi @M3l0 
has the information from @Joe Doe already helped you or do you still need support from us?

 

Best, Alina

 

Actually I couldn’t do it here online, maybe because I entered by my email not O2 phone number. Hope to fix that next month while I’ll upload some money to the card. 

Hi @M3l0 ,

That doesn't sound so nice.. :(
What's the problem with trying online?

Do you get an error message?

 

Best,

Alina

I don't know why but I can not see anything related to my sim card on the website. 

@M3l0 I think you signed up with a prospect account and not your mobile number. Please register with your mobile number.

Use in the sign up process your mobile number and turn off wifi.
 

 

Hi @M3l0, 

 

have you been already successful with the suggestions @Joe Doe gave to you?

 

Just have a look here: http://g.o2.de/WIA

 

If you need further help, just let us know. Our English community is always ready to assist you. 

 

 

Loving greetings,

Tobias

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