Hello,
I have been using O2 for 3 years now since I came to Germany but currently I moved to a city where there's no coverage inside the house completely.
I am planning to move to a new provider but I want to keep same number.
What should I do ?
Note :: My number is on O2 Prepaid plan
Lösung von o2_Sven
Zur Antwort springen
Hello
welcome to the o2 Community 
.
I’m sorry to hear that the coverage at your new location isn’t satisfactory.
Your number can be ported to a different provider. Generally you will have to talk with your new provider about this, as they have to start the process of moving the number over.
You can also find a lot of general information concerning this topic here:
Kind regards, Sven
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