Cancelling of tariffs and options

I want to cancel all my contract apart from unlimited tariff.Please do it today because I have to pay a lot of money,I said before but there eas no helping

edit o2_Gerrit 15.03.2025 new thread for topic

Please today

edit o2_Gerrit 15.03.2025 new thread for topic

I cannot cancel from my app

edit o2_Gerrit 15.03.2025 new thread for topic

Hello ​@Sananee, I converged your comments into this new topic 🙂

Do you want to cancel an option of your mobile contract? As of now only the option “o2 my data Unlimited” is active, this one you do not want to cancel, is that correct?

The two speed options have been ended in January.

Best Regards,

Gerrit

Then why I have to pay more than 170 euro? How much my tariff as a monthly?

I want to keep just my unlimited tariff.I dont wanna more 

I could take a look, ​@Sananee, in your current bill is still the last bill included. You can transfer the amount of the bill to Hypo Vereinsbank AG IBAN: DE 16 7002 0270 0005 7131 53 BIC: HYVEDEMMXXX with your Kundennummer/customer number as reference.

Best Regards,

Gerrit