Did you buy the O2 My Prepaid MAX 999GB? This is valid for 4 weeks.

Thank you. I remember that the packaging said "999 gb" and "365 Tage". 

There are annual packages which also cost 69,99 with 12GB a month. Did you get any documents from the shop?

I'm trying to find the documents, but I'm not sure if I saved... I spent 250GB this month, so I'm pretty sure I bought the 999GB package. But the seller assured me that I would only have to pay 69 euros when I used all 999GB or after 365 days, and I did not expect to pay every month the same money...

Then it looks like the salesperson gave you incorrect information. This is the 999GB package:

https://www.o2-freikarte.de/prepaid-tarife/flextarife/myprepaid-max/

Thank you. Yes, it looks like the seller made a mistake. This was very disappointing.

Hello @OlegBPS , 

welcome to our community! 

I am very sorry if you did not get the right information to this tariff. 

This tariff is for users who need a lot of data volume for a short period of time.

This can be a movement or when the internet from home does not work in the moment.

You can cancel the tariff within 4 weeks, if you no longer want it.

Can we support you with a possible new tariff selection?

Thank you very much for your help bs0! 

Best regards, 

Manuela

Thanks, no need.  I already bought a T-mobile SIM card.  I am very unhappy with this mistake of your consultant, I lost money, so I decided to switch to another mobile operator.

Hi @OlegBPS ,

thanks for taking the time to reply and letting us know about your decision! If there are questions regarding the o2 SIM in the future, please let us know - we’ll gladly take a look. Have a nice weekend!

Best regards,
Kurt