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Upgrade my DSL contract

Iftekher
Rang

Hi,

I want to upgrade my DSL contract. I saw it is possible from many discussion in the forum. So I decided to write here to know more. If I feel everything good then I’ll upgrade. Here is the details:

  • I am currently using DSL 24 months contract “O2 my Home M”.
  • I want to upgrade my connection to “O2 my Home L” 24 months contract.
  • I am using router FRITZ!Box 7490 and I am paying monthly for the router.
  • My current contract going to be ended on January 2021.
  • The 100 Mbit connection is available at my address.

My questions:

  • Can I keep my router as it'll be mine after January 2021 or do I need a new router for “O2 my Home L” connection?
  • If I upgrade then my land line number will not change, right?
  • Do I need to pay any kind of connection fee or any other one time payment for the upgrade?
  • If I get the upgraded contract from next month (for example), then my contract period will be extended automatically for next 24 months, right?
  • I can see there are 12 months streaming included in the offer currently. If I upgrade then will this offer be available for me too?
  • I am also using mobile phone contract “O2 Free M Boost Online”, can I get any kind of benefit/discount for this on the upgrade?
  • If everything alright then how quickly I can make the upgrade?

I am looking forward for your reply soon!

 

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Lösung von o2_Tobias 28 May 2021, 16:31

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Many thanks, Iftekher

30 Antworten

o2_Andrea
Benutzerebene 7

Dear @Dung Vu ,

we received no feedback from you because of the router, that's why we can't send you an offer. Get back to us if we can support you.

Kind regards,

Andrea

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R
Rang

Hallo guys..I have a question about DSL ( o2 my home L ) Is it necessary to have a home phone to have internet? 

B
Rang
Benutzerebene 7
Abzeichen +1

For a DSL connection, it is necessary that the house and flat are supplied with telephone wiring. As a rule, this can be recognised by the fact that there is a TAE telephone connection socket in the flat. If necessary, ask the owner of the apartment.
It is not necessary to own a telephone set. 

R
Rang

For a DSL connection, it is necessary that the house and flat are supplied with telephone wiring. As a rule, this can be recognised by the fact that there is a TAE telephone connection socket in the flat. If necessary, ask the owner of the apartment.
It is not necessary to own a telephone set. 

thank you my friend for all your answers, they helped me a lot 🫡🤝🥂

o2_Micha
Benutzerebene 7

Hello @RabeBa thanks for your request. 
I am glad that blablup were able to answer your response. If you have any further requests you´re welcome. 😍

kindly regards
Michael

#bleibgesund

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