No internet(IPV4 and IPV6) after activation

Forum|Forum|1 year ago
August 15, 2024
7 Antworten
75 Aufrufe

Amartz
Besucher:in

So technician finally activated everything perfectly. I waited 2 months to get the internet at my home, and the DSL signal is perfect. BUT, I still don’t have internet?? When I go into fritz.box for diagnostic, it says that the internet is not connected because there is no IPV4 and IPV6.

Guys, I want my internet!!!

Lösung von o2_Sven

Hello @Amartz ,

it’s good to hear that your internet is up and running now, if you have any questions or if there is something we can do for you, please let us know.

Kind regards, Sven

o2_Sven
Moderator
Forum|Forum|1 year ago
August 15, 2024

Hello @Amartz ,

welcome to the o2 Community 💙.

From what we can see, the connection is active and should be running. What are the LEDs on your FritzBox and the FritzBox itself showing in it’s event log?

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr

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Amartz
Autor
Besucher:in
Forum|Forum|1 year ago
August 15, 2024

Hi Sven,

Thank you for your answer.
So you can see that I am actively receiving IPV4 and IPV6? Because this morning I didn’t have internet at all, and then I went out to work.

I’ll write you back around 19h tonight, when I come back home.

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Amartz
Autor
Besucher:in
Forum|Forum|1 year ago
August 15, 2024

Still no internet. This is embarassing. This is UTTERLY embarassing. Still the same issue, Power/DSL is green constantly, WLAN is green constantly but there is no internet. Fix this or I will write everywhere how embarasing this is.

I’ve tried plugging out the power cord and plugging it back in, but it doesn’t work.