I’m an exchange student study just one semester at Mannheim University. On August 23th, I bought a 02 blue flex contract sim card which would cost me 10 euro/month and I was persuaded to pay 30 euros for a valid fee which can enable me to drop out from the contract whenever I want.
Nowadays, I’m going to leave Germany in January 10th since I only exchange for one semester. I once thought what I paid for 30 euros for the flexibility means that I can cancel my contract directly at one of the shops in Mannheim. But yesterday(December 24th) when I went to the O2 shop located at P5 on the main street of Mannheim. The two female shopkeepers just told me I can’t cancel my contract directly and I must write a letter to the headquarters.
I just wonder I paid the 30 euros for what? I would not pay the extra 30 euros at the shop if I had known I can’t cancel the contract directly as the shop manager once said. I can directly buy a cheaper card which has no flexibility on O2 website!
I want to cancel my phone cardncontract before I leave Germany on Jan 10th since I have the flexibility right. My phone number is 0176XXXXXXX.
Thanks.
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