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I want to change contact number


Hello, I have an activation date for my DSL internet scheduled for the 22.04 but I realized that my contact number was written wrong. The number itself its ok, but the prefix (or country code) 49 from Germany its written twice, like this: +49(0)49-17XXXXXXX I can’t change the number neither in the app and in the online portal. I don’t know if it’s relevant, because the number itself is ok, but I don’t want that the technician misunderstands my number. 

 

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Lösung von schluej 3 April 2022, 17:56

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Moin Moin,

call 

O2 Service in English 

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Monday till Friday 10 am - 6 pm

Hallo @La_Yoko ,

welcome to the o2 Community 💙.

Did the info that you got from @schluej help you contact the support and change your address or do you still need help with this?

We are looking forward to your answer.

 

Kind regards, Sven

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