Hello ​@ToprakD,

welcome to our o2 community, great, that you decided for us with your new contract 

The offer you are asking about is a recently, since December 4,  started promotion with the Home XL 500 for cable connections for new contracts.

It cannot change an already running contract but has to be a new one.

You can upgrade your already active contract, this offer, however, is for entirely new contracts via cable. 

Best Regards,

Gerrit

Is there nothing you can do since i am also a pretty new customer?

​@o2_Gerrit 

​@ToprakD, the plan/tarif for existing contracts we can change, but we have to follow the suggestions given by our offer software. 

To fit in promotions for new customers/contracts is here not offered for us.

Best Regards,

Gerrit

​@o2_Gerrit ı also checked now its also available for me when i select i am a o2 customer

Hello ​@ToprakD,

yes, it is also possible to order the plan with the discount when you are already o2 customer, for example with a mobile contract.

As extension or change of an already existing we cannot get this discount.

Best Regards,

Gerrit