I recently switched from a DSL contract to a new contract with a 5G home spot, because in my new appartment this was more convenient.
As I received a new “kundennummer”, I assume I will need to register this in “Mein O2” again, as I will need a new account. (I am writing this from my old DSL contract account that will be terminated in a couple of days)
However, whenever I try to register in Mein O2, I get the error "Dieser Service ist aktuell nicht erreichbar. Bitte versuchen Sie es später erneut." (in the screen where I fill in my PKK, nutzername, and neues kennwort).
I do all this in my browser. I cannot download the app yet as it is not available in my country (I recently moved here from the Netherlands). I do want to change to a German phone number, but to set up a phone contract I would like to login to Mein O2 as well to possibly claim benefits from already being an O2 customer.
So, is there any way for me to register and be able to access Mein O2?
Thanks!
