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Hello,



My 10 Euro charge is consumed after exactly charging it and have no automatic settings and configurations!



I'm really sad of this inconvinient happenings and I think most probably is because of my German is not good and cann't completely understand what is going on in my profile !

now I booked prepade 1.5 S data and simcard package and it's waiting for charge!



would you please check my profile!

Thanks in advance.
Dear @Minami ,



you got your answer here: https://hilfe.o2online.de/english-o2-community-43/my-charge-is-vanished-and-no-package-is-activated-507987



Kind regards,

Andrea