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Can we payoff the whole amount of the mobile phone (without tariff)


Hi,

I have ordered iPhone (without tariff) on 4 years installment plan, I wanted to ask Can I pay off the whole amount like in next 3-4 months?. Will my contract for 4 years be ended?

20.12.2022 09:15 o2_Katja: moved to our english community

Lösung von o2_Andrea

Dear @zohair1991 ,

welcome to our community. 🎄

You can pay off an o2 My Handy instalment plan earlier, then it ends. You can request the early payment in the My o2 app, when you use payment by direct debit.

If you currently pay by bank transfer, this is not possible and you must use the order form: Vorzeitige Abbezahlung meines o2 My Handy Kaufvertrages.

Does this helps you?

Kind regards,

Andrea

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9 Antworten

o2_Andrea
  • Team
  • 26467 Antworten
  • Lösung
  • 21. Dezember 2022

Dear @zohair1991 ,

welcome to our community. 🎄

You can pay off an o2 My Handy instalment plan earlier, then it ends. You can request the early payment in the My o2 app, when you use payment by direct debit.

If you currently pay by bank transfer, this is not possible and you must use the order form: Vorzeitige Abbezahlung meines o2 My Handy Kaufvertrages.

Does this helps you?

Kind regards,

Andrea


  • Autor
  • Neuling
  • 13 Antworten
  • 9. April 2023

Thanks, for your detailed answer. Also please tell me how to find how much I have paid in total?

I have a contract without sim.

 

Regards


o2_Micha
  • Moderator
  • 9874 Antworten
  • 14. April 2023

Hi @zohair1991 ,
thank you for messaging us here in our community. 💙
Are you allready registered with your o2 My Handy contract on our website? In the following article Managing your account online you will find an introduchtion how to register.
After registration you can navigate to your Mein o2 Area and place your order as described in the second article My Handy…Contract Terminiation. 

If you need any further assistance, you´re allways welcome. 😍

Best Regards
Michael

 


  • Autor
  • Neuling
  • 13 Antworten
  • 14. April 2023

Please tell me how can I register?. I have a mobile phone contract without tariff (without sim). 

I don;t have a contract number which is required for registration?

 

Please help, i want to use myO2 portal.


o2_Micha
  • Moderator
  • 9874 Antworten
  • 14. April 2023

@zohair1991 thanks for your quick answer. 
I sent you a private message from our o2_Support account in order to exchange some customer numbers to help you receiving your Vertragsnummer. 

best regards
Michael


  • Autor
  • Neuling
  • 13 Antworten
  • 14. April 2023

Hello, I used one of the Contract Number and did Registration, but not able to login with the username.

any solution? I can send you Username in private.


o2_Micha
  • Moderator
  • 9874 Antworten
  • 18. April 2023

Hi @zohair1991 ,
have you tried to login with your mail adress instead of the unsername? Or is it now possible with the user name? 

best regards
Michael


  • Neuling
  • 1 Antwort
  • 19. Juli 2024

Hello,

i had a question. I brought a phone on 24 months contract and it's been almost a year. If i want to payoff early will the remaining amount get lessen as i am paying off early? Or I will have to pay the whole no matter I am paying early or whatever?


o2_Lars
  • Moderator
  • 23554 Antworten
  • 20. Juli 2024

Hello @Ruhaan and welcome to our o2 community :-)

An iPhone is a nice choicethey do make good devices :-)

Regarding the payment, it does not matter if you want to pay early or want to keep on paying on a monthly base. The amount will still be the same that was agreed on in the beginning.

I hope this helps :-)

Regards,

Lars


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