Hello All … I have recently got a homespot contract with the 5G router and it’s working perfectly except for gaming specially on my PS4 (Connected but got NAT type 3), I read online that it’s fixable by getting a public IP for a one-time payment, So I wanted to check with you guys if that’s true and if so how can I obtain that so called public IP thing. I have tried contacting the customer service hotline but unfortunately I don’t speak German yet so that is NOT an option for me :|
Gelöst
O2 HomeSpot not working for PS4
Lösung von o2_Kurt
Hi
the service for the public dynamic IPV4 comes with a free; a one-time payment of 49,99 €.
If you still want us to activate this service, please check your Inbox for the details:
https://hilfe.o2online.de/inbox/overview
There is no contract connected to your forum account, which is why we have to exchange some data first.
Viele Grüße,
Kurt
Excuse me, I forgot to tell. There is no need to post again in english-forum, just wait a few days (5-8 days) until a staff member will answer here and do next neccessary actions to get you a public IP.
Gruß
Joachim
. Hope someone from O2 support see the post soon.
- Moderator
- 18644 Antworten
- Lösung
Hi
the service for the public dynamic IPV4 comes with a free; a one-time payment of 49,99 €.
If you still want us to activate this service, please check your Inbox for the details:
https://hilfe.o2online.de/inbox/overview
There is no contract connected to your forum account, which is why we have to exchange some data first.
Viele Grüße,
Kurt
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