Hello O2 and everyone!
I am an international student in Frankfurt am Main, sorry I do not know German, hope we will understand each other in English.
I would like to change my existing contract to O2 Inklusive for students which is 8 euro now until 13.12.2010. The problem is that I have already signed a contract in the end of November, I thought that with O2, but it comes out that with Telco, the tariff is All in S50 which includes 50 minutes to all German networks, 50 SMS, and 50 Mb Internet traffic pro month. Now it seems that 50 minutes is not enough so I would like to change to the O2 Inklusive as they provide 100 minutes there. I saw on the O2 web-site that it is possible to change from another operator to O2, but I did not understand how. I aslo was at the O2 shop and they said that they do not help with online offers or anything associated with the O2 web-site. So please, help me with my problem to change to the O2 Inklusive, can you please advise on what steps to take! I appreciate it very much, thanks to all in advance.
Best regards,
gulsunm
Gelöst
O2 Inklusive fuer Studenten - wechseln zu O2!
Lösung von stefanniehaus
If you have a contract with Telco, you can't change your contract to O2 Inklusive because Telco and o2 are different companies.
Maybe you can ask Telco if they have an tarif which ist similar to the o2 inklusive at o2.
You can also sign a new contract with o2, but i don't think that you want to pay for two contracts at the same time.
So, please contact Telco.
Zur Antwort springenMaybe you can ask Telco if they have an tarif which ist similar to the o2 inklusive at o2.
You can also sign a new contract with o2, but i don't think that you want to pay for two contracts at the same time.
So, please contact Telco.
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