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PS5 preoder cancellation


Hello 

 

I would like to cancel my PS5 preorder 
I have ordered it on 11/02/2023 and till now I have no update 

I made contract on a shop in stuttgart and I would like to cancel this how do I do this!!

Lösung von Gebrilllll

@o2_Matea it’s coming on the way :D thankyou

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War das hilfreich für dich?

6 Antworten

  • Neuling
  • 43 Antworten
  • 24. Februar 2023

Send a Mail To 

widerruf@cc.o2online.de


o2_Sven
  • Moderator
  • 15517 Antworten
  • 26. Februar 2023

Hello @Gebrilllll ,

if you’ve ordered it through a shop a cancellation is probably not possible, in any case you’d have to go to the shop where you ordered it to ask for it, as the sending a mail to widerruf@cc.o2online.de won’t help you in the case of something that you got from a shop.

 

Kind regards, Sven


  • Autor
  • Neuling
  • 12 Antworten
  • 27. Februar 2023

@o2_Antje hello I have ordered my ps5 on 11/02/2023 and still the status vorbestellung !! is there any update I see that people have received their PS5 already

 

o2_Giulia, 28.02.2023, 13:38: verschoben von

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o2_Matea
  • Team
  • 2214 Antworten
  • 2. März 2023

Hey @Gebrilllll ,
thx for asking. I hope your  PS5 order has arrived by now or did you cancel your order?
Due to the high demand, it can sometimes lead to delays in delivery.
We kindly ask for a little patience and your understanding. 
Best, Matea


  • Autor
  • Neuling
  • 12 Antworten
  • Lösung
  • 2. März 2023

@o2_Matea it’s coming on the way :D thankyou


o2_Matea
  • Team
  • 2214 Antworten
  • 2. März 2023

YAY🎉 and you are welcome :-)

 


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