Hello,
before 1 month through app I’ve ordered new number. Everything went ok, I’ve got it and pay for it. But for some private reasons I would like to get back to my old number. Is this possible?
Tnx in advance
Gelöst
can I get the old number again
Lösung von o2_Jessica
Hello
thank you for your contribution to our o2 community! 😊
Did you swap your number or port your number?
Unfortunately, it is only possible to change the number at very short notice. But we could try! I can't promise that it will work. But I would be happy to ask the relevant department.
As I said, write us briefly whether you have had a number exchange (changed your number internally) or whether you have had your number ported (number ported from one contract to another).
Is it generally the phone number with which you are also registered here in the forum? Just write whether yes or no, please do not write the phone number here publicly as an answer. If it is a different one, I will switch to private messages.
Kind regards
Jessi
- Team
- 14880 Antworten
- Lösung
Hello
thank you for your contribution to our o2 community! 😊
Did you swap your number or port your number?
Unfortunately, it is only possible to change the number at very short notice. But we could try! I can't promise that it will work. But I would be happy to ask the relevant department.
As I said, write us briefly whether you have had a number exchange (changed your number internally) or whether you have had your number ported (number ported from one contract to another).
Is it generally the phone number with which you are also registered here in the forum? Just write whether yes or no, please do not write the phone number here publicly as an answer. If it is a different one, I will switch to private messages.
Kind regards
Jessi
Hi Jessi,
I have contract with o2, it’s with the same condition just with another number, I didn’t change anything else except number internally.
Tnx for quick response :)
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Es würde mich überraschen, wenn der Rückwechsel nach einem Monat doch noch möglich ist...
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- Team
- 14880 Antworten
Hello
okay, how did you solve it?
Is it all good now?
If you have any further questions, please do not hesitate to contact us here.
Kind regards
Jessi 😊
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