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Waiting on sim card delivery

A
Rang

Hi,

I am waiting for delivery of the a sim card ordered online on 9/20. I have been unable to receive any updates, appreciate any updates you are able to provide.

Thanks!

29.09.2022 17:30 o2 Katja: moved to our english community

7 Antworten

Andi40
Rang
Benutzerebene 7

Welcome to our community 

Good day @Abhishek7

You have ordered the sim card online and wait until it arrives, if you have ordered on 20.9 it takes about 3 to 4 days for you to receive it. 

Vg Andi40 

Mobilen Tarife od. DSLIch bin kein Mitarbeiter von O₂, ich bin nur ein sehr zufriedener Kunde und helfe andere die Probleme haben. Tarife , Informationen sind sehr Hilfreich
o2_Manuela

Hello @Abhishek7 , 

welcome to our community! 😊

Did your sim card arrive?

Is everything as you wished for?

I am happy to help 😊

 

Best regards, 

Manuela

Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
A
Rang

Hello @o2_Manuela ,

 

Thanks for checking. Unfortunately, I haven’t received my sim card yet.

Any chance you happen to have the instructions to get the tracking information? Or even if I can pick it up from the O2 store, that will be helpful.

 

Thanks,

Abhishek

o2_Manuela

Hello @Abhishek7 , 

I am sorry for the late reply.

Do you need further support or has your sim card finally arrived?

If you need further help, we can switch to private messaging, because I need your costumer data.

I am looking forward to your reply. 😊

 

Best regards, 

Manuela

Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
A
Rang

Hi @o2_Manuela,

That would be super helpful, I am still waiting on the sim card.

Thanks,

Abhishek

o2_Manuela

Hello @Abhishek7 , 

thank you for your quick reply! 😊

You will get a private message from o2_Support shortly. 

 

Best regards. 

Manuela

Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
o2_Manuela

Hello @Abhishek7 , 

did you receive my private message?

Do you need further support anymore or is everything alright in the meantime?

Did you receive your new ordered sim card?

 

Best regards, 
Manuela

Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)

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