We moved house and took our Homespot with us. It had always worked perfectly… but now it is so slow that is is almost unusable.
Theoretically we live in an area with sufficient signal, but in practice, even the LTE on our smartphones is also very slow. I suspect this is the problem.
I think we need to be connected to the Festnetz. But I don’t know if this is possible and I don’t know how to contact 02 Customer Services.
Does anyone have any tips on how to make the internet faster?
We called 02 once and they just made us unplug everything a million times and it didn’t help.
(Moved to our english (mobile) community, o2 Michi)