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Hello,

 

I saw in my invoice for this month about fee of ‘verbindungen & services’ 21,06 euro. 
 

In normally I didn’t apply something. This is second invoice for me. I didn’t see also in first invoice like that invoice. What is that? How can I cancel?

 

Edit o2_Jennifer: 24.06.2023 12:31 moved from o2 Mobilfunk: Rechnung to English O₂ Community: Mobile

@ersincicekk 

  • What tariff you have.
  • Have you called foreign numbers?
  •  Was an individual connection overview requested by you when you signed the contract?

Hello @ersincicekk, welcome at our community.

Joe Doe already asked you great questions. 😀 can you answer them for us? Then we can certainly help you quickly.

Kind regards, Ines.

Hi,

 

          What tariff you have.

  • I have O2 Mobile M with the Exklusivvorteil.
    Have you called foreign numbers?
  • No
  • Was an individual connection overview requested by you when you signed the contract?
  • I don’t have anz specific request. When I m buying sim card worker from O2 told me you will only pay for one time opening fee about 40 euro + monthly fee. I already paid last months. But for this months tariff price is that true because I signed for two years contract they discounted. But I saw extra fee about 21 euro for verbindungen & services

Still I m waiting solve this problem by O2.

 

Thank You.

Hello @ersincicekk ,

you have an itemised bill that goes along with your normal invoice, that lists exactly what is being billed under “Verbindungen&Services”.

 

Kind regards, Sven

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