Skip to main content
Warum O2
Warenkorb
Service
Frage

Still waiting for my SIM card

  • April 12, 2025
  • 4 Antworten
  • 21 Aufrufe

MERCEDEZ-BENZ
Besucher:in

i odered my card about 1 week? when i can receive it?

 

4 Antworten

jsc
Legende
Forum|alt.badge.img+30
  • Legende
  • April 12, 2025

10 days…


o2_Gerrit
  • Moderator
  • April 12, 2025

Hello ​@MERCEDEZ-BENZ,

welcome to our o2 Community 🙂

Have you ordered a plastic SIM for a contract or a Prepaid or have you ordered an eSIM?

In both cases the plastic SIM and the letter with the QR code for the eSIM will arrive in about 5 working days.

Best Regards,

Gerrit


MERCEDEZ-BENZ
Besucher:in
  • Autor
  • Besucher:in
  • April 19, 2025

 i do not receive my phone card!

 


o2_Kurt
Forum|alt.badge.img+40
  • Moderator
  • April 19, 2025

 Hi ​@MERCEDEZ-BENZ ,

I’ve merged you posts into one thread. You mentioned in the title that you are in vietnam right now. Since we don’t send SIMs to different countries, is there someone keeping an eye out for imcoming letters?
Have you ordered an eSIM or a plastic SIM card?

Best regards

Kurt