Hello,
I have orderd a new SIM card before,but it's not deliverd yet.
Then, I noticed the address that I enterd when I ordered was incorrect.
Now I modified it so could you redeliver it to the new address?
In addiction, today I received the e-mail, which says the SIM card wii be activated. But I haven't received it yet, so I'd like you to cancel the activation once.
I hope to get a new SIM card soon.
Thank you,
Lösung von ATSU
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Hello
Is it for a Prepaid contract or Postpaid? If it is for Prepaid, the SIM is free and you can order it right away.
Kind regards, Ines.
Hello Ines,
Thank you for your reply.
I'm a user of prepaid contract now
Then, I orderd a new postpaid one on the web
Thank you,
Thanks for your reply
I am glad that my answer helped you.
Hi
I just wanted to check if your issue is really clarified. Did the sim-card already arrive at your contact-address, or do you still need our help?
Just let me know, if I can do something for you.
Loving greetings,
Tobias
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