Warum O2
Warenkorb
Service
Gelöst

RECHARGE SUCCESSFUL BUT AMOUNT WENT TO MAIN BALANCE - I still cant access my pack


I recharged my o2 M Pack (prepaid) today for 15 euros . My pack didn’t get activated. The amount went directly to my main balance. I dont want this. I want my pack to be re-activated. 

 

 

 

EDIT: verschoben in Englisch  o2_Maria

icon

Lösung von o2_Ines 24 March 2022, 12:09

Zur Antwort springen

2 Antworten

Can O2 customer care help me in this?

Hello @Vkml, welcome at our community.

Have you tried booking it manually? Please try this out and get back to us. 😊

I am looking forward to your answer.

Kind regards, Ines.

Deine Antwort