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I paid 20eu for what to send me sms every day with this

and on top of all the guy that sold me said no you will have the 18gb just download the app the app says i dont have active tariff please help me

Lieber o2 Kunde, Ihr Mobiltelefon hat sich mit dem Internet verbunden, deshalb haben wir für Sie die Surf-Dayflat aktiviert. Ohne Internet-Pack surfen Sie damit für nur 99 Ct. pro Kalendertag ( 30MB ). Diese Kosten entstehen Ihnen nur dann, wenn Sie sich mit dem Internet verbinden. Ihr o2 Team

Edit o2_Bianca_ Moved from o2 Prepaid to English o2 Community mobile

Hello @Stefan MK ,

welcome to our o2 Community. 😀
Where did you pay the 20,- EUR ? I can see that you booked the o2 Prepaid L pack.
It doesn't apply because you don't have enough credit. 
It looks like you haven't booked the o2 Prepaid M pack. Here is the offer with the 18 GB

Your contract is active, but there is not enough credit. 

Greetings, 

Solveig 


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