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O2 net on my mobile, all the time problems, what should i do now, even after writing to you again and again, so far i don't have net speed, just shows net, but doesn't work.I bought the mobile by contract only for the net now if Niyat doesn't work then I will stop paying monthly, When I communicate with you, it works for a day or two, then never works again.

 

Edit by o2_Katja: Verschoben in unseren Englischbereich

Hi @Ali Muhammad Ibrahim

 

welcome to our English community. Sorry that you had to wait so long for a response. 

 

I regret that you are not happy about the mobile internet connection in your area. 

 

Did you already check in our livecheck if you see any defaults? If not, you have the possibility there to click on the button “Ich bin nicht einverstanden” in order to send a message to our technical department. They will then check what is wrong in your area. 

 

I hope I could already be of help to you with this suggestion. 

 

If you have any further questions, do not hesitate to contact us here in our English community. 

 

Loving greetings,

Tobias

 

 

 

 


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