Skip to main content
Warum O2 Service
Frage

my unlimited data volume is not working


From last two days my internet is not working if even though I have booked unlimited data plan, and I don’t have WiFi also 

 

Edit o2_Cora 15.12.2023 / 14:01: Moved from → O₂ Mobilfunk: Vertrag & Tarife

6 Antworten

Vilureef
Superstar
  • 50002 Antworten
  • 25. November 2023

Hello @Rahul69,

What is your tariff called?

Best regards


  • Autor
  • Neuling
  • 3 Antworten
  • 25. November 2023

My unlimited data volume for 39.99 is not working 


Vilureef
Superstar
  • 50002 Antworten
  • 25. November 2023

Hello @Rahul69,

Please take a screenshot of the consumption circuit. I suspect there are other reasons why you don't have internet.

Best regards 


  • Autor
  • Neuling
  • 3 Antworten
  • 25. November 2023

On top of this I bought the unlimited plan because it was finished. I bought the unlimited plan on 13.11.2023

 

Edit Vilureef: Rufnummer aus Screenshot entfernt! 25.11.23/13:57


  • Autor
  • Neuling
  • 3 Antworten
  • 25. November 2023

And my mobile number is visible can u please remove pic after seeing


o2_Cora
  • 1772 Antworten
  • 15. Dezember 2023

Hello @Rahul69,

sorry for the late reply.

Now that some time has passed, would you like to bring us up to date? Is your mobile data not working at all or slowed down? 

Have you tested what it looks like at other locations? Do the restrictions still apply there?

Best regards 
Cora


Deine Antwort