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Hi, 

According to my o2 ( o2 grow)  offer, i was supposed from the next month in my Vertrag to get 10 gb valid for 3 months. Sadly I didn't get it. Any my o2 app bonus (500 mb ) I could activate it. 

Please help.

Thanks in advance 

 

EDIT: verschoben in Englisch    o2_Maria

Hello @Hi40,

thank you for your enquiry with us in the o2 community! 😊
You are currently using 40 GB data volume. These 40 GB are also listed in your contract overview. I don't see any entry for an additional 10 GB. Have you had this confirmed?

Kind regards
Jessica


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