I requested a google pixel 8 pro on October 16, 2023 and had to make an advance payment of 185.99 euros on the same day. The next day (10/17/2023) I received an email informing me that my application was rejected and the amount will be refunded within a month.
It's been almost 5 months now and I still haven't received a refund and I don't know what to do. I personally went to the showroom at Marienplatz in Munich to complain, but I have not received a response yet.
It would be great if someone in the forum could help me.
Thank you
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Edit o2_Antje: Moved from My Handy to English Community / 11.03.2024
Lösung von o2_Giulia
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