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I cancelled my contract in September and moved away from Germany. In November I received an invoice for €2.40 and I paid it. Now I received another for €4.00. I can’t even log in to the customer portal to see it as my login no longer works. I just want my account closed but I refuse to continue paying small amounts, especially when I can’t log in to see what they are for.

Did you call the customer support?


Did you call the customer support?

It would cost more than the invoice to do so


I have a very similar problem. I live in the US and I terminated my contract but my December invoice shows over 100 euro charge. I didn’t use the phone service and it’d be super expensive to call the customer service. 
 


Hello @DarbFlarb and @dspma,

unfortunately, I can't look it up for you right now. I would need more information for that.
If it's OK with you, I'll activate our private messages so that you can send us the relevant data and we can take a look. Just let us know here!

Kind regards,
Jessica :nerd:


Hello @DarbFlarb and @dspma,

unfortunately, I can't look it up for you right now. I would need more information for that.
If it's OK with you, I'll activate our private messages so that you can send us the relevant data and we can take a look. Just let us know here!

Kind regards,
Jessica :nerd:

That works for me thanks


Hello @DarbFlarb and @dspma,

unfortunately, I can't look it up for you right now. I would need more information for that.
If it's OK with you, I'll activate our private messages so that you can send us the relevant data and we can take a look. Just let us know here!

Kind regards,
Jessica :nerd:

Please private message me. Thanks


Hello @DarbFlarb,

I have sent you a private message and will take care of your issue after the Xmas holidays.

Best regards

Giulia


Hello, I have the same issue. I deactivated my account at the end of August and I still get 7,80 Euro invoices.

 

Can you please contact me?


Hello @ahmetsaid,

welcome to our o2 community :relaxed:

I have sent you a private message in order to check your issue.

Best regards

Giulia


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