I cancelled my contract in September and moved away from Germany. In November I received an invoice for €2.40 and I paid it. Now I received another for €4.00. I can’t even log in to the customer portal to see it as my login no longer works. I just want my account closed but I refuse to continue paying small amounts, especially when I can’t log in to see what they are for.
Gelöst
I cancelled my contract but being charged still
Lösung von o2_Jessica
Hello
unfortunately, I can't look it up for you right now. I would need more information for that.
If it's OK with you, I'll activate our private messages so that you can send us the relevant data and we can take a look. Just let us know here!
Kind regards,
Jessica 
I have a very similar problem. I live in the US and I terminated my contract but my December invoice shows over 100 euro charge. I didn’t use the phone service and it’d be super expensive to call the customer service.
- Team
- 14880 Antworten
- Lösung
Hello
unfortunately, I can't look it up for you right now. I would need more information for that.
If it's OK with you, I'll activate our private messages so that you can send us the relevant data and we can take a look. Just let us know here!
Kind regards,
Jessica
o2_Jessica schrieb:
Hello
unfortunately, I can't look it up for you right now. I would need more information for that.
If it's OK with you, I'll activate our private messages so that you can send us the relevant data and we can take a look. Just let us know here!
Kind regards,
Jessica
That works for me thanks
o2_Jessica schrieb:
Hello
unfortunately, I can't look it up for you right now. I would need more information for that.
If it's OK with you, I'll activate our private messages so that you can send us the relevant data and we can take a look. Just let us know here!
Kind regards,
Jessica
Please private message me. Thanks
- Moderatorin
- 20270 Antworten
Hello
I have sent you a private message and will take care of your issue after the Xmas holidays.
Best regards
Giulia
Hello, I have the same issue. I deactivated my account at the end of August and I still get 7,80 Euro invoices.
Can you please contact me?
- Moderatorin
- 20270 Antworten
Hello
welcome to our o2 community 
I have sent you a private message in order to check your issue.
Best regards
Giulia
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