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Help needed for for Puk code.


Hello, I have another sim card which is postpaid contract. I forgot my pin and now stuck on puk code. But the main point is that I do not have sim card cover or Mein o2 account on that sim card. And I have no means of calling on the helpline. Please help me get the puk code so that I can continue using services.

 

 

11.11.2022 17:22, o2_Giulia: moved from Mobilfunkdienste: Telefonie, Internet, Messaging & mehr to English O₂ Community: Mobile

Ibtisam vor 1 Jahr

Hello @o2_Sven , you can mark this close. I got it via the live chat!

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Hello @Ibtisam

You can only take the puk number through the hotline or via MyO2, you have to register with O2 myapp and you can take your data under sim options. Vg Andi40 

Hello @Ibtisam ,

as Andi40 already said, we can’t tell you the PUK here. Have you already contacted the Hotline, so they can tell you the number? If you still need it, and haven’t contacted the Hotline please do so.

 

Kind regards, Sven

Hello @o2_Sven , you can mark this close. I got it via the live chat!

Thank you @Ibtisam for the informaation. I am happy to read this. 🙂

Please contact our Community again as soon as you have the next request. We will be happy to help you then. 

 

Kind regards, Marco

 

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