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esim


Hello.  I placed an order for a card with unlimited data.. I have received an email saying that I can activate it.  i need the card number though.  my sim is sent by post or via mail because it is an eSIM?

23.03.2023 08:33 o2_Katja: moved to our english community from SIM

8 Antworten

jsc
Meister/In
Forum|alt.badge.img+4
  • Meister/In
  • 6035 Antworten
  • 22. März 2023

Its a normal plastic SIM, you have to wait for the letter 🤷🏻‍♂️😉


  • Autor
  • Neuling
  • 7 Antworten
  • 22. März 2023

thank you, I think you made me choose between eSIM and plastic card


o2_Sven
  • Moderator
  • 15517 Antworten
  • 23. März 2023

Hello @Kokkanis ,

in both cases you’ll have to wait for the letter, to either receive the physical card that you can insert into your smartphone or for the QR-Code that you’ll use to activate the eSIM-Profile. Please, keep us updated when you have received the letter from us.

 

Kind regards, Sven


  • Autor
  • Neuling
  • 7 Antworten
  • 29. März 2023
o2_Sven schrieb:

Hello @Kokkanis ,

o2_Sven schrieb:

Hello @Kokkanis ,

in both cases you’ll have to wait for the letter, to either receive the physical card that you can insert into your smartphone or for the QR-Code that you’ll use to activate the eSIM-Profile. Please, keep us updated when you have received the letter from us.

 

Kind regards, Sven

3 weeks have passed and nothing has happened... can I get any information from somewhere?  an email?

 


  • Autor
  • Neuling
  • 7 Antworten
  • 1. April 2023
o2_Sven schrieb:

3 weeks have passed and nothing has happened... can I get any information from somewhere?  an email?


o2_Ines
  • Moderatorin
  • 5470 Antworten
  • 15. April 2023

Hello @Kokkanis, the letter was sent again. Has everything arrived now? 😊

Kind regards, Ines.


  • Autor
  • Neuling
  • 7 Antworten
  • 15. April 2023
o2_Ines schrieb:

Hello @Kokkanis, the letter was sent again. Has everything arrived now? 😊

Kind regards, Ines.

I went to an o2 store and they served me from there. It’s ok now 


o2_Ines
  • Moderatorin
  • 5470 Antworten
  • 21. April 2023

I´m glad that everything is okay now @Kokkanis. If there is anything else, I look forward to your message. 😊

 


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