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I had a a contract with O2 for 2 years and i was happy. But i needed another number some time ago and O2 was offering 10GB for 15 euros so i took it. But now as my other 2 year contract is going to end it ask pay 15 euro for 1GB on one number so that i can keep using this new number with same price otherwise i need to pay 30 euros.

I would like to buy a new phone but right now i’m having two numbers and paying around 30 euros just for internet, which is not fair. I need to buy iPhone Pro but with these already bought packages. I need to renew that 1 GB with phone package as that is useless.
Please help.
and my German is not good so please in ENglish, if anyone?

Thanks in advance

Hi @Shazi1212,

 

thanks a lot for your message.

 

I just checked your contracts.

 

As I see, you have already prolonged your tariff “o2 Free S” for another 24 months for 14,99 €.

 

Do I understand you correctly that you like to withdraw from this extension within the withrawal-period of 14 days in order to get another offer together with an iPhone?

 

I look forward to your reply.

 

Loving greetings,

Tobias

Yes.  You understand right.  Can you tell me a contract with iPhone 11 pro 64GB (night green).  I’m waiting for your assistance. Thanks. 

Hi @Shazi1212,

 

thanks for your reply.

 

As I can see in your data, you were already successful with the withdrawal of your extension.

 

We now can check if you can get a nice offer together with the iPhone 11 pro 64 GB in night green. Please write a private message to @o2_VVL and tell us your wishes for your new tariff.

 

Of course, you can write in English.

 

We look forward to your message at @o2_VVL.

 

Loving greetings,

Tobias

Hi @Shazi1212 :raising_hand_tone1:

 

unfortunately we did not get any PM from you yet. Or did you already receive a nice offer?

 

Loving greetings

 

Annika

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