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Buy desire number?

F
Rang

Hi, 
today i receive my sim, but I dont like it. Is it possible for me to change the number? or buy a desired one?

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Lösung von RhobarDerIII 27 April 2024, 22:11

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6 Antworten

RhobarDerIII
Rang
Benutzerebene 7

Good evening @farbod3f,
unfortunately you cannot have a custom number, you can request a number change. The cost is a one-off charge of €34.99. After the exchange, the new number will be sent to you by SMS. Please note that after the exchange, a new registration with the number is required for all online portals.

The number exchange can be conveniently requested via “My o2” or the o2 app.

Best regards,

RhobarDerIII

Edit: Correct price added.

Ich bin kein Mitarbeiter von O₂, ich bin nur ein sehr zufriedener Kunde und helfe andere die Probleme haben. | I am not an employee of O₂, I am just a very satisfied customer and help others who have problems.
F
Rang

hey RhobarDerIII. thanks!
many thanks!
is it possible to the language of My o2 to English?
i cannot find such option for ordering a number change. can you give me a like to it
thanks

RhobarDerIII
Rang
Benutzerebene 7

@farbod3f  The number exchange is convenient via My o2. You should see Phone number change further down. Unfortunately it is not in English but there is a plugin for almost all browsers where German pages are translated into English which can help you.

Best regards,

RhobarDerIII

Ich bin kein Mitarbeiter von O₂, ich bin nur ein sehr zufriedener Kunde und helfe andere die Probleme haben. | I am not an employee of O₂, I am just a very satisfied customer and help others who have problems.
Bumer
Rang

@farbod3f 

The number exchange is charged at EUR 34.99.

 

RhobarDerIII
Rang
Benutzerebene 7

@Bumer Thank you, I completely forgot that the prices have changed.

Ich bin kein Mitarbeiter von O₂, ich bin nur ein sehr zufriedener Kunde und helfe andere die Probleme haben. | I am not an employee of O₂, I am just a very satisfied customer and help others who have problems.
o2_Gerrit

Hello @farbod3f,

welcome to our o2 Community 🙂

Great that Bumer and RhobarDerIII could help you already.

When you order the number exchange via “Rufnummerntausch”, you will get a new number choesen randomly by the system.

Best Regards,

Gerrit

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