Hi,
today i receive my sim, but I dont like it. Is it possible for me to change the number? or buy a desired one?
Good evening
unfortunately you cannot have a custom number, you can request a number change. The cost is a one-off charge of €34.99. After the exchange, the new number will be sent to you by SMS. Please note that after the exchange, a new registration with the number is required for all online portals.
The number exchange can be conveniently requested via “My o2” or the o2 app.
Best regards,
RhobarDerIII
Edit: Correct price added.
hey RhobarDerIII. thanks!
many thanks!
is it possible to the language of My o2 to English?
i cannot find such option for ordering a number change. can you give me a like to it
thanks
Best regards,
RhobarDerIII
The number exchange is charged at EUR 34.99.
Hello
welcome to our o2 Community
Great that Bumer and RhobarDerIII could help you already.
When you order the number exchange via “Rufnummerntausch”, you will get a new number choesen randomly by the system.
Best Regards,
Gerrit
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