Hi! A few months ago i have bought an 500mb/s mobilinternet-tariffe, but it does not matter which city i go to, i can not get more than 10-15mb/s. The Live-check shows that everything shoud be fine but it is still slow.It’s anoying because it’s been months and I still can not use at least 10% of the speed. Most of the time it is download only with 5mb/s and I think its not normal for the price that I pay….
With regards!!!!!!
Lösung von o2_Sven
Hello
to fully utilize your contract you’d have to be in reach of a 5G station and also use a device that is 5G capable which is not the case with the iPhone 8 atleast. As
Kind regards, Sven
First it is up to.
And what kind of device are u using?
I use an Iphone 8 but I have already tried with my boyfriend’s iphone 12 mini and had the same problem. We live in a small village, but the problem is the same even in big citys like Stuttgart or Nürnberg.
Hello
to fully utilize your contract you’d have to be in reach of a 5G station and also use a device that is 5G capable which is not the case with the iPhone 8 atleast. As
Kind regards, Sven
Hello
to fully utilize your contract you’d have to be in reach of a 5G station and also use a device that is 5G capable which is not the case with the iPhone 8 atleast. As
Kind regards, Sven
Ist ihnen Bewusst, dass Sie gerade diesen Kunden gerade einen vom Pferd erzählen ?!
+6Zudem sollte es klar sein, dass es einen Unterschied gibt, zwischen theoretischer Datenrate, und der Datenrate die in der Praxis erreicht werden kann.
Daher fände ich es gut, sachlich darüber zu diskutieren, und am besten auch mit freundlicher Ausdrucksweise.
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