Skip to main content
Warum O2 Service
Gelöst

Change of ownership internet contract

  • 28. Januar 2022
  • 1 Antwort
  • 174 Aufrufe

Hello,

I need help. I would like to change owner of my internet contract.

I'm sharing flat with my friend. I leave Germany, going to live abroad.

My roommate stay here in DE and she want to take over my contract with o2 to take internet connection.

From my name to her name and bak details.

All the links for the form I'm supposed to fill and send via post don't seem to work.

 

Could you send me the current link for the form and explain the process to follow?

Thanks a lot,

 

Best

Lösung von o2_Giulia

Hello @Lorievinca,

welcome to our o2 community :relaxed:

Unfortunately, no contract owner changes can be carried out at the moment. A solution is being worked on with the highest priority. Alternatively, we can offer you to initially only change the bank details. Please use this form for this purpose: Änderung der Bankverbindung

If you move abroad, you also have a one-month right of termination. For more information, see this article: DSL cancellation due to moving abroad

I hope this is helpful for the moment. Please let us know if you have any further questions.

Best regards

Giulia
 
Zur Antwort springen
War das hilfreich für dich?

1 Antwort

o2_Giulia
  • Moderatorin
  • 19948 Antworten
  • Lösung
  • 28. Januar 2022

Hello @Lorievinca,

welcome to our o2 community :relaxed:

Unfortunately, no contract owner changes can be carried out at the moment. A solution is being worked on with the highest priority. Alternatively, we can offer you to initially only change the bank details. Please use this form for this purpose: Änderung der Bankverbindung

If you move abroad, you also have a one-month right of termination. For more information, see this article: DSL cancellation due to moving abroad

I hope this is helpful for the moment. Please let us know if you have any further questions.

Best regards

Giulia
 

Deine Antwort