Moin Moin,

first you rent only a FRITZ!Box from O2!!

What is the Power/Kabel LED are doing?

Could you open the configuration page of the router and upload this page (please cover your CM-MAC).

Here is the requested infromation. The power LED is constantly blinking.

The wall plug has 3 connectors 1 for TV, 1 for Radio and a screw terminal for Data?

Call the hotline Monday and tell them that the FRITZ!Box is not able to find downstream frequency’s.

Hello @IMP2 ,

welcome to the o2 Community .

I’m pretty sure that you neither rented nor bought the router from us as the FritzBox 6670 isn’t a model that’s part of our portfolio. Have you already registered the units MAC-Address with us?

Kind regards, Sven

Hi,

I’ve already registered the MAC-adress,

Moreover, I have no idea if I borrow or bought a router (the person on official o2 shop was convincing that paying 50 euro once gives you the router forever), but I am completely sure I got it from O2, because I was at the O2 shop and had specially arranged meeting day to sign the contract and “buy” (borrow?) a Fritz!Box6670.

Best regards,

IMP 

Hello @IMP2,

please call our English hotline tomorrow, they will probably open a ticket for a techician for you. You can reach them on 089 66 66 30 08 1 (Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays)

The router is maybe sold by the shop personal, it can definitely not be a router from us. 50 EUR would be quite cheap for this router, maybe you have the possibility to test it with another router.

Alternatively you can always order a router on a rental basis from us (Fritzbox 6660 or 6690).

Best regards

Giulia