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2.96Mbps from 100Mbps for Real?


Mwafrika
Lehrling

Hello,
Anyone else having such Speeds? I have a Kabel L (100 Mbps), Fritzbox 6660. The last 5 days, I have been having 50 Mbps and at best 75 Mbps at any given point. Today, seems everything is on its knees since 10:00 Hrs (its now 16:40).
Is this what they call the Snail’s Speed? I have reported this issue, a Vodafone technician came over and said that my connection is “ok”…

 

edit o2_Tobias: moved from router & internet to our English Community (DSL)

 

Lösung von o2_Matze

@Mwafrika 

My suggestion would be that you talk a second time to our colleagues from tec hotline,

so that a technician can take another look at your connection to check your Cable Internet.

Best Regards Matze 

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11 Antworten

Joe Doe
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  • 8. November 2021

@Mwafrika Speedtest over LAN? What Firmware Version on the Fritzbox 6660? And please a Screenshot from the Fritzbox Internet/Cable Information/channels . Thanks!

edited: one question delete.


Mwafrika
Lehrling
  • Autor
  • Lehrling
  • 20 Antworten
  • 8. November 2021
Joe Doe schrieb:

@Mwafrika Speedtest over LAN? What Firmware Version on the Fritzbox 6660? And please a Screenshot from the Fritzbox Internet/Cable Information/channels . Thanks!

edited: one question delete.

Hi @Joe Doe 
FYI, that is speedtest on LAN. The WiFi could not even lead a single page! I was getting time out accessing Google.com! Right now the Numbers are looking VERY good, however it is flactuating every few minutes! Through out the day, the best download speeds I got on the Fritzbox was 24 Mbps.
 

 


Joe Doe
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  • 9. November 2021

@Mwafrika Your Wifi Speed Problem. Please deactivate WPA2/WPA3 mix mode and switch to WPA2 only. I think this made your WiFi problems.


 

 


Mwafrika
Lehrling
  • Autor
  • Lehrling
  • 20 Antworten
  • 10. November 2021
Joe Doe schrieb:

@Mwafrika Your Wifi Speed Problem. Please deactivate WPA2/WPA3 mix mode and switch to WPA2 only. I think this made your WiFi problems.


 

 

Thanks for the suggestion @Joe Doe . What about the LAN problem? I have more issues or need my LAN than my WiFi… Afterall, I highly doubt that with the MESH technology this is the issue at hand.


Joe Doe
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  • 12418 Antworten
  • 11. November 2021

@Mwafrika Can you make a Speedtest in the morning over https://www.speedtest.net/de ? And do you live in a big city?


Mwafrika
Lehrling
  • Autor
  • Lehrling
  • 20 Antworten
  • 11. November 2021

@Joe Doe 

If you look at the first screenshot, it is from speedtest.net . Mo, I do not live in a big city, I live in a very small village.


o2_Matze
  • Moderator
  • 21860 Antworten
  • 15. November 2021

@Mwafrika 
A fluctuating speed at a cable connection can happen every now and then, it always depends on how busy the backbone is that supplies you. 

Can you see a pattern there ? So does it get slower from the weekend or in the evening, or does the speed collapse spontaneously?

Best Regards Matze 


Mwafrika
Lehrling
  • Autor
  • Lehrling
  • 20 Antworten
  • 15. November 2021

@o2_Matze 

up to this point, there is no visible parten. It is a very random occurance. Where by, one day or one week, the internet is good, stable and reliable. And out of the blues, I suddenly can not access internet.
Up to this point, this can be 5 am, 10 am or any time after 2pm. Definately aroud 8pm the speeds are generally slower but not a complete collapse!
And for this reason, is why I was asking for Technology change but the red tape seems too long, I just may be pushed to cancel my contract on non perfomance grounds!

Kind regards,

Mwaf


o2_Matze
  • Moderator
  • 21860 Antworten
  • Lösung
  • 15. November 2021

@Mwafrika 

My suggestion would be that you talk a second time to our colleagues from tec hotline,

so that a technician can take another look at your connection to check your Cable Internet.

Best Regards Matze 


Mwafrika
Lehrling
  • Autor
  • Lehrling
  • 20 Antworten
  • 15. November 2021

Hello @o2_Matze 

I have done that several times but I will not tire of doing it.
For example, today there was a total internet failure between 18:00 - 18:45 but all hotline numbers were busy.


o2_Matze
  • Moderator
  • 21860 Antworten
  • 19. November 2021

@Mwafrika I can understand your displeasure, but i am sorry,

the error cannot be rectified without calling our colleagues on our technical hotline again.

VG Matze 


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