Skip to main content
Warum O2 Service
Gelöst

subject my handy contract


Hello !

I wanted to ask you about my handy contract!  did I request a termination soon and am I waiting for a response from them?  the question is do I have to pay for the whole phone urgently or can I until the end of the month ?! I wanted to ask you if I pay for the whole phone!  do I stay with the phone subscription (telephone services) ?!

Moved to Englisch Community / o2_Antje

Lösung von o2_Matze

Hi @Andrascu Bogdan 

Your contract has a 24 month duration, so the earliest possible date to end your contract is in early 2024. 

Or are there some very special reasons for an earlier cancellation date? 

Best regards Matze   

Zur Antwort springen
War das hilfreich für dich?

5 Antworten

o2_Kurt
  • Moderator
  • 18644 Antworten
  • 7. Juni 2022

Hi @Andrascu Bogdan ,

 

the o2 myHandy contract is indeed set to be cancelled early. The deactivation is set for the 20th of June. The last payment is the total of the remaining sum left. You’ll receive a letter which states the amount which will be taken from your account around the time of the deactivation. Your SIM-Contract will continue, since only the myHandy-Contract has been cancelled.

Best regards,
Kurt


Ok! I want to pay for the device!  the idea is different ??  how can i give up sim contract? are there any penalties or should I pay extra ?!  to know how to proceed!

 

thx !


o2_Matze
  • Moderator
  • 22105 Antworten
  • Lösung
  • 11. Juni 2022

Hi @Andrascu Bogdan 

Your contract has a 24 month duration, so the earliest possible date to end your contract is in early 2024. 

Or are there some very special reasons for an earlier cancellation date? 

Best regards Matze   


o2_Matze schrieb:

Hi @Andrascu Bogdan 

Your contract has a 24 month duration, so the earliest possible date to end your contract is in early 2024. 

Or are there some very special reasons for an earlier cancellation date? 

Best regards Matze   

Hi ! I go in my land ! Exactly i moving abroad! In my country !


o2_Matze
  • Moderator
  • 22105 Antworten
  • 11. Juni 2022

@Andrascu Bogdan I had a feeling that we are talking about a cancellation cause of moving abroad.

Everything you need to know about that i have posted in your new thread 😄

Best Regards